What is Fellow?
For any small business owner, time is the most valuable currency, and unproductive meetings are a notorious thief. Fellow is an AI-powered meeting assistant designed to tackle this problem head-on. It’s not just another note-taking app; it’s a comprehensive platform that manages the entire meeting lifecycle—before, during, and after. By automating transcription, note-taking, and the assignment of action items, Fellow aims to turn your meetings from necessary evils into productive, documented, and accountable sessions. It allows your team to focus on strategic discussion and decision-making, while it handles the administrative heavy lifting in the background, promising a direct impact on operational efficiency.
Key Features and How It Works
Fellow integrates with your calendar and video conferencing tools to streamline meeting workflows. Its core functionality is built around a few powerful, business-focused features:
- AI-Driven Meeting Notes: During a meeting, Fellow’s AI actively listens, transcribes the conversation, and intelligently identifies and captures key decisions and action items. This frees up your team members to engage fully in the conversation instead of being distracted by frantic typing.
- Comprehensive Meeting Insights: The “Ask Fellow” feature allows you to query past meetings for specific information. If you miss a meeting or need to recall a key decision from last quarter, you can simply ask the AI instead of interrupting a colleague’s workflow. It can even help draft follow-up emails based on the discussion.
- Centralized Recordings and Summaries: Every recorded meeting, transcript, and AI-generated summary is stored in a single, searchable repository. This creates a powerful system of record, eliminating disputes over what was said and ensuring alignment across teams. Robust privacy controls ensure you manage exactly who has access to this sensitive information.
- CRM Automation: Think of the CRM Automation feature as a hyper-efficient personal assistant for your sales team. It listens in on a client call, understands the context, and then proactively updates the corresponding Salesforce or HubSpot record with notes and suggested fields. This eliminates hours of manual data entry, freeing up reps to focus on selling rather than administrative tasks.
Pros and Cons
Every tool involves trade-offs, and a pragmatic business owner needs to weigh them carefully.
Pros
- Tangible Time Savings: By automating manual tasks like note-taking and CRM updates, Fellow delivers a clear return on investment through reclaimed employee hours.
- Increased Accountability: Automatically assigned and tracked action items ensure that decisions made in meetings translate into actual progress.
- Robust Security: For businesses handling sensitive client or strategic information, Fellow’s emphasis on privacy controls and security is a significant advantage.
- Seamless Integration: With connections to over 50 other business tools, Fellow fits into your existing tech stack rather than forcing you to work around it.
Cons
- Initial Learning Curve: While powerful, the platform has many features. Onboarding a team will require a small investment of time to ensure everyone can leverage it effectively.
- Requires Stable Internet: As a cloud-based service, its real-time transcription and AI features are dependent on a reliable internet connection, which could be a factor for teams in the field.
Who Should Consider Fellow?
Fellow is particularly valuable for teams whose work is heavily driven by meetings and requires meticulous documentation and follow-through. This includes:
- Customer Success and Sales Teams: Professionals who need to capture every client detail and ensure those insights are accurately logged in a CRM system will see immediate benefits.
- Engineering and Product Teams: For documenting complex technical discussions, decisions, and sprint planning, accurate AI notes can prevent miscommunication and keep projects on track.
- Leadership and Management: Executives can leverage Fellow for secure records of strategic planning sessions, board meetings, and one-on-ones, ensuring key decisions are captured and cascaded correctly.
- Marketing Teams: Fast-paced marketing departments can use it to quickly capture brainstorming ideas and campaign action items, ensuring nothing falls through the cracks.
Pricing and Plans
During our review, specific pricing information was not made available. Business needs and team sizes can vary significantly, which often influences the final cost of a software subscription. We recommend contacting their sales department for a quote tailored to your organization’s specific requirements. For the most accurate and up-to-date pricing, please visit the official Fellow website.
What makes Fellow great?
Ever leave a meeting where everyone agreed on next steps, only to have them forgotten by the next day? Fellow’s core strength lies in its relentless focus on transforming conversations into concrete, trackable outcomes. While many tools can record or transcribe a meeting, Fellow distinguishes itself by building a bridge between discussion and execution. It creates an ecosystem of accountability. Its deep integration with project management and CRM tools means it doesn’t just store information—it pushes it into the workflows where the actual work happens. This, combined with its enterprise-grade security controls, makes it a serious contender for any business looking to instill discipline and efficiency into its meeting culture.
Frequently Asked Questions
- How does Fellow protect sensitive meeting information?
- Fellow emphasizes security with features like private notes, access controls for recordings and summaries, and transcript redaction capabilities in its higher-tier plans, ensuring only authorized personnel can view meeting data.
- Can Fellow integrate with my company’s existing software stack?
- Yes, a major strength of Fellow is its integration capability. It connects with over 50 popular tools, including Google Meet, Zoom, Slack, Salesforce, HubSpot, Asana, and Jira, allowing it to fit into your team’s current workflow.
- My team is already busy. How difficult is it to get started with Fellow?
- While there is a slight learning curve to master all features, the core functionality of automated note-taking is intuitive. The initial time investment in training is designed to be offset by long-term gains in productivity and meeting efficiency.
- What happens if I can’t attend an important meeting?
- Fellow is ideal for this scenario. You can review the AI-generated summary and transcript later or use the “Ask Fellow” feature to quickly get answers to specific questions about the meeting without having to watch the entire recording.